Refund Policy for ChittaTaxiss Service Online Mobile App

Our taxi service online mobile app is committed to providing you with a safe and reliable ride experience. We understand that sometimes, despite our best efforts, issues may arise that require a refund. This refund policy explains our policy on refunds and any fees that may apply.

Requesting a Refund a. If you believe that you are entitled to a refund, please contact us at cshelloo360@gmail.com and provide us with your ride details and the reason for your request. b. We will review your request and determine whether you are entitled to a refund.

Eligibility for Refunds a. You may be eligible for a refund if: i. You were overcharged for your ride; ii. The driver did not provide the ride that you requested;

Refund Amounts a. If you are eligible for a refund, the refund amount will depend on the circumstances of your request. b. We reserve the right to determine the appropriate refund amount in our sole discretion.

Refund Processing a. If your refund request is approved, we will process the refund within 7 days. b. Refunds will be processed to the original payment method that you used to pay for the ride.

Refund Fees a. We do not charge any fees for processing refunds. b. However, please note that your bank or credit card issuer may charge fees for processing the refund.

Changes to this Refund Policy a. We may update this refund policy from time to time by posting a new version on our website or in our app. b. You should check this page regularly to ensure that you are aware of any changes to this refund policy.

If you have any questions or concerns about this refund policy, please contact us at cshelloo360@gmail.com.

Thank you for using ChittaTaxis App and our services.