Privacy Policy

Privacy Policy

Our taxi service online mobile app respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use our app. By using our app, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.

Information We Collect a. We collect personal information that you provide to us when you create an account, request a ride, make a payment, or communicate with us through our app. This may include your name, email address, phone number, payment information, and other information you choose to provide. b. We also collect technical information about your use of our app, such as your IP address, device type, current location and operating system.

Use of Information a. We use your personal information to provide you with the services you request through our app, including processing your ride requests, making payments, and communicating with you about your account. b. We may also use your personal information to improve our app, conduct research and analysis, and personalize your user experience. c. We may use your email address or phone number to send you promotional offers or other communications, but you may opt-out of these communications at any time.

Disclosure of Information a. We may share your personal information with our third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and data analytics providers. b. We may also disclose your personal information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Security of Information a. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. b. We use industry-standard encryption technology to protect your payment information when you make a payment through our app. c. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

Retention of Information a. We retain your personal information for as long as necessary to provide you with the services you request through our app, and for a reasonable period thereafter. b. We may also retain your personal information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy a. Our app is not intended for use by children under the age of 18. b. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.

Changes to this Privacy Policy a. We may update this privacy policy from time to time by posting a new version on our website or in our app. b. You should check this page regularly to ensure that you are aware of any changes to this privacy policy.

Payment Information
To make the payment online for availing our services, you have to provide the bank account, mobile financial service (MFS), debit card, credit card information to the ChittaTaxis platform.

Advertising Cookies
We may use third parties, such as Google, to serve ads about our website over the internet. These third parties may use cookies to identify ads that may be relevant to your interest (for example, based on your recent visit to our website), to limit the number of times that you see an ad, and to measure the effectiveness of the ads.

Google Analytics
We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This, also, is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.

If you have any questions or concerns about this privacy policy or our data practices, please contact us at cshelloo360@gmail.com.