Cancellation Policy for ChittaTaxis Taxi Service Online Mobile App

Our taxi service online mobile app understands that sometimes you may need to cancel a ride that you have requested. This cancellation policy explains our policy on cancellations and any fees that may apply.

Cancellation by User

a. If you need to cancel a ride that you have requested through our app, you may do so at any time before the driver arrives. b. If you cancel a ride before the driver arrives, you will not be charged any cancellation fees.

Cancellation by Driver

a. If a driver cancels a ride after accepting your request, you will not be charged any cancellation fees. b. If a driver cancels a ride after arriving at your location, you may be charged a cancellation fee, depending on the circumstances.

No-Show Policy

a. If you do not show up for a ride that you have requested through our app, and you do not cancel the ride, you may be charged a no-show fee. b. The no-show fee will vary depending on the circumstances, such as the distance that the driver had to travel to reach your location.

Cancellation Fees

a. If you are charged a cancellation fee, the fee will be deducted from your payment method on file. b. The cancellation fee will vary depending on the circumstances, such as the distance that the driver had to travel to reach your location or the time that has elapsed since you requested the ride. c. We reserve the right to waive or adjust the cancellation fee in certain circumstances, such as if the cancellation was due to extenuating circumstances.

Changes to this Cancellation Policy

a. We may update this cancellation policy from time to time by posting a new version on our website or in our app. b. You should check this page regularly to ensure that you are aware of any changes to this cancellation policy.

If you have any questions or concerns about this cancellation policy, please contact us at cshelloo360@gmail.com